Standard Rate Reservations

Free Cancellation Period:

• Cancellations made [X] days prior to the scheduled check-in date will receive a full refund.

Late Cancellations:

• Cancellations made between [X] and [Y] days before the check-in date will incur a cancellation fee of [amount or percentage].
• Cancellations made less than [Y] days before the check-in date will be charged the full amount of the reservation.

Non-Refundable Rate Reservations

• Reservations booked under a non-refundable rate cannot be canceled or modified, and no refunds will be issued, regardless of the cancellation date.

Group Bookings

• Group bookings of [X] or more rooms are subject to a separate cancellation policy. Please contact our reservations team for specific terms and conditions.

No-Shows

• Guests who do not check in on the scheduled arrival date without prior notice will be charged the full amount of the reservation, and no refund will be issued.

Special Circumstances

• In cases of emergencies such as natural disasters, government-imposed travel restrictions, or other unforeseen events, we may offer flexible cancellation options or credits for future stays. Please contact us to discuss your specific situation.

How to Cancel a Reservation

• To cancel your reservation, please contact us directly via email or phone using the contact details below. Please include your reservation details for prompt assistance.
• Cancellations must be confirmed by Shakti Heritage Inn to be valid.