Refund Policy
At Shakti Heritage Inn, we strive to provide exceptional service and a pleasant stay for all our guests. We understand that plans may change, and we have outlined our refund policy to accommodate such changes. Please read the policy carefully to understand the terms and conditions for cancellations and refunds.
Reservation Cancellations
Standard Rate Reservations:
- Cancellations made [X] days prior to the check-in date will receive a full refund.
- Cancellations made between [X] days and [Y] days before the check-in date will incur a cancellation fee of [amount or percentage].
- Cancellations made less than [Y] days before the check-in date are non-refundable.
Non-Refundable Rate Reservations:
- Reservations booked under a non-refundable rate are not eligible for a refund, regardless of the cancellation date.
Early Departures
- No refunds will be issued for early departures or unused nights once a stay has commenced.
No-Shows
- Guests who fail to check in on the scheduled arrival date without prior notice will be charged the full amount of the reservation, and no refund will be issued.
Special Circumstances
- In the event of unforeseen circumstances such as natural disasters, government travel restrictions, or other emergencies, we may offer flexible cancellation options or credits for future stays. Please contact us directly to discuss your situation.
Refund Process
- Refunds will be processed within [X] business days of the cancellation confirmation.
- Refunds will be issued to the original method of payment used at the time of booking.
- Please note that processing times may vary depending on your bank or payment provider.
Modifications to Reservations
- Modifications to reservations, such as changing the dates of stay, are subject to availability and may incur additional charges.
- Please contact us as soon as possible to request any changes to your reservation.